ACCESSIBILITY STATEMENT
Museum at Eldridge Street is committed to ensuring our visitors can readily access the information and services we provide, both on-site and on our website. Guests are welcome to request accommodations at least two weeks ahead of their planned visit by emailing contact@eldridgestreet.org or calling 212.219.0302.
Building Access
All four levels of the Museum at Eldridge Street are fully accessible by ramp and elevator.
Admission
The Museum offers complimentary admission for any personal care attendant accompanying a visitor.
Verbal descriptions or touch tours, and social stories are available upon request. We also offer special tours for people living with dementia and their caregivers.
When booking your visit, communicate all special needs by emailing contact@eldridgestreet.org or calling 212.219.0302. Our staff will work with you to put together an itinerary that best meets your needs and visitation goals. Please reach out to us with special requests at least two weeks in advance of your visit.
Transportation
The closest MTA Subway Train with access to an elevator is the 6, N, Q, R, J or Z trains to Canal Street. It is a 10-minute walk from the station to the Museum. Our staff can further advise on where to go on the Lower East Side which can fit your other needs.
Language
Our digital Self-Guided tour, via Bloomberg Connects, is available in a variety of languages. We offer printed copies in English, Chinese, Spanish, Hebrew, French, Arabic, and Portuguese. We also offer our Self-Guides in braille versions and in English in large format. For assistance accessing one of these guides, please ask at the admissions desk upon your arrival to the Museum.
Virtual Programs
All of the Museum’s online programs are offered over Zoom and include closed captioning.
In-Person Programs
Reasonable accommodations can be requested at least two weeks in advance. We offer assistive listening devices, reserved seating options. ASL translation requests must be made two weeks in advance.
Access Programs
The Museum offers programs throughout the year that are designed with visitors with disabilities and their caregivers in mind. Click HERE to see the current access programs on our calendar.
Website
The Museum is in the process of achieving compliance with the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0, Level AA” (“WCAG-2.0 AA”), a set of guidelines adopted by a private group designed to maximize accessibility of web content.
Please note that our website may link to, or interface with, third-party websites that we do not control. These third-party vendors may not have undertaken the same efforts to comply with WCAG-2.0 AA standards.
Please understand that our efforts to improve online accessibility are ongoing. We encourage you to report any accessibility issues you may encounter by contacting us at contact@eldridgestreet.org or at 212.219.0302, so we can assist you.
We thank you for your patience and partnership as we continue our efforts to enhance the accessibility of our website and our Museum.